Page 3-26
User Guide
CLOSING THE BROWSE BANNER
To close the Browse Banner, press the remote control Cancel button. The receiver
remains tuned to the program you are watching.
ORDERING PAY PER VIEW PROGRAMS
You are responsible for all pay per view purchases. To prevent
unauthorized purchases please ensure the receiver is locked, see Locking
The Receiver on page 3-40. The receiver must be connected to an active
telephone line. (Refer to page 3-48 for how to perform Telephone
Connection Diagnostic Test). If you use more than one receiver, each
receiver must be connected to an active telephone connection. If you want
to watch a pay per view program on TVs connected to different receivers,
you must order the program for each receiver.
BELL EXPRESSVU PPV PURCHASE INFORMATION
When you purchase Bell ExpressVu PPV programs, the receiver stores the information
in its memory. The receiver dials into the Bell ExpressVu Customer Service Call Centre
periodically to send the purchase information. These phone calls are made in the middle
of the night, at irregular times, and are toll-free (no cost to you). Should you need to use
your telephone when the receiver is calling Bell ExpressVu, the Bell ExpressVu call will
be automatically terminated.
If you disconnect the receiver from your phone line, you will not be able to
purchase Bell ExpressVu PPV programs using the receiver.
If your Bell ExpressVu receiver is not continually plugged into the phone line, it may
not be able to clear the PPV purchases it has stored in its memory. This will prevent you
from purchasing additional PPV events. The receiver will limit both the number and the
total dollar amount of purchases.
The following messages indicate that the receiver needs to call Bell ExpressVu:
Your purchase of this event is in the process of being authorized.
Your receiver MUST BE connected to a phone line. Please try again later.
Press the “Up” or “Down” arrow button to change channels.
The credit limit on your smart card has been exceeded. An authorization
from the Bell ExpressVu Customer Service Call Centre is required. Your
receiver must be connected to a phone line. The call and authorization
could take several minutes.
If you get one of these messages, check to ensure that your phone line is properly
connected to the receiver as per the instructions in the Installation Guide. You should
perform a phone line test to ensure the connection is working properly (see page 3-48).
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